What types of properties are available?
We offer a diverse selection of accommodations to suit various needs and preferences:
- Apartments: Perfect for solo travelers or couples, offering a cozy and convenient stay.
- Houses: Ideal for families or groups, providing ample space and home-like amenities.
- Villas: Luxurious and spacious, designed for a high-end experience with premium features.
- Rooms: Comfortable and affordable options for individuals or couples seeking a simpler stay.
How do I make a reservation?
Reservations can be made directly on our website. Simply select your preferred property, enter your dates, and complete the booking process.
What payment options do you provide?
Payments are processed securely using:
- PayPal: A trusted platform for online transactions.
- Stripe: Known for its secure and efficient payment processing.
When is the payment due?
Full payment is required at the time of booking to secure your reservation.
What are the benefits of booking with us?
- Wide Selection: A variety of properties to suit different needs and budgets.
- Secure Payment: Transactions are handled securely via PayPal or Stripe.
- Convenient Locations: Properties are situated near key attractions, restaurants, and entertainment options in Dallas.
- High Standards: All properties are maintained to high standards to ensure a comfortable stay.
What is included in the rental price?
The rental price typically includes:
- Accommodation costs: Based on the property type and duration of stay.
- Utilities: Such as water, electricity, and internet.
- Basic amenities: Including linens, towels, and kitchen supplies.
Are there any additional fees?
Additional fees may apply for:
- Cleaning services: Depending on the property and length of stay.
- Damage deposits: Sometimes required to cover potential damages.
- Extra services: Such as airport transfers or special requests.
What should I do if I need to cancel my booking?
Our cancellation policy details the terms and conditions. Please refer to our policy or contact us directly for assistance with cancellations and refunds.
How can I contact customer support?
For any questions or support, you can reach us via:
- Phone
- Contact Form: Available on our website.
Do you offer any special deals or discounts?
Check our website or sign up for our newsletter to stay updated on special offers and seasonal promotions.